CUSTOMER NOTICE

BILL OF SALE NOTICE


All US Citizens must read and acknowledge the text from their state below regarding medical opinions, and the returns and adjustments policy of their state.

Florida

A hearing aid will not restore normal hearing, nor will it prevent further hearing loss.

New Jersey

The purchaser has been advised at the outset of his or her relationship with the hearing aid dispenser that any examination or representation made by a licensed hearing aid dispenser in connection with the practice of fitting and selling of this hearing aid, or hearing aids, is not an examination, diagnosis, or prescription by a person licensed to practice medicine in this State, or by certified audiologists and therefore must not be regarded as medical opinion.

New York

You are advised that with your entire relationship and dealings with All State Medical and any All State Medical audiologist, hearing instrument specialist or third party contractor that any examination or representation made by a dispenser of hearing aids in connection with dispensing hearing aids is not an examination, diagnosis, or prescription by a person licensed to practice medicine in New York, and must not therefore be regarded as medical opinion.

Pennsylvania

The purchaser has been advised at the outset of his or her relationship with the hearing aid dealer that any examination or representation made by a registered hearing aid dealer and fitter in connection with the practice of fitting and selling of this hearing aid, is not an examination, diagnosis or prescription by a person licensed to practice medicine in this Commonwealth and therefore must not be regarded as medical opinion.

Texas

The client has been advised that any examination or representation made by a licensed hearing instrument dispenser or apprentice permit holder or temporary training permit holder in connection with the fitting and selling of the hearing instrument(s) is not an examination, diagnosis or prescription by a person duly licensed and qualified as a physician or surgeon authorized to practice medicine in the State of Texas and, therefore, must not be regarded as medical opinion or advice.

Regarding Returns and Adjustments:

IN ADDITION TO OTHER RIGHTS, THE BUYER HAS THE RIGHT TO CANCEL THIS PURCHASE FOR ANY REASON AT ANY TIME PRIOR TO TWELVE MIDNIGHT OF THE 45TH CALENDAR DAYS AFTER RECEIPT OF THE HEARING AID AND RETURN THE HEARING AID IN THE SAME CONDITION, ORDINARY WEAR AND TEAR EXCLUDED.

All State Medical will pay for return shipping, and will not retain any of the original purchase price.

The purchaser may contact All State Medical at 770-559-7555 for the address and the office hours available for All State Medical audiologists for fitting or post-fitting adjustments and servicing of the hearing aids.

All State Medical Returns Policy

The hearing aid purchase may be returned within 60 days of the original purchase date for a full refund of the purchase price of the cancelled hearing aid, and all related accessories and fees related to the hearing aid. There are no re-stocking fees or any other hidden fees for returning a device. All State Medical will pay for the return shipping, but it is the customer’s responsibility to ship the item. The mailing date should be no longer than 60 days after the shipping date. To be eligible for return, the hearing aids must be in the same condition as when purchased, excluding ordinary wear and tear and usage. Once we have received the hearing aid, a member of the team will contact you in regard to the status of your refund.

You should expect to receive your refund within four weeks of All State Medical receiving the hearing aid(s). If you would like to return an item, please email

info@AllStateMedical.org or call us on 770-559-7555

Extended Returns Due to Medical Opinion

If you receive a written opinion form a licensed physician who is qualified to diagnose diseases of the ear, after purchasing a hearing aid, which states that you have a hearing impairment for which a hearing aid provides no benefit, or have a medical condition which suggests that a hearing aid should not be used, and as a result of either condition have experienced no improvement in the quality of your hearing, we will issue a full refund of the purchase price for up to a year (365 days) after the date of the hearing aid purchase.

Warranty Policy

All State Medical provides two years of repair warranty for all hearing aids, provided by the manufacturer and covering manufacturing defects. Accessories are not covered under warranty. All product warranties are in effect from the date of purchase. Should repair of a hearing aid be necessary, we will endeavor to do this in a timely and efficient manner. To do this, please contact All State Medical by emailing info@AllStateMedical.org or call 770-559-7555, and one of our staff members will talk you through the process. It will involve returning the product with a note explaining the issue in appropriate packaging. A product repaired under warranty maintains the original purchase warranty effective date.

Warranty claims will not be valid if the device has been modified or damaged by the user, if the serial number has been altered, or if repairs have been made without the knowledge and consent of All State Medical. Device loss and user damage are not covered under warranty.